Privacy Policy

At Kemp Insurance Agency, Inc. “We are here when you need us”.  Our commitment to this message is carried through by “securing” your privacy on the web.  Please read the following Internet Privacy Policy which explains how we at Kemp Insurance Agency, Inc. endeavor to build your trust and security through our web policies.

This Internet Privacy Policy applies to your visit to our website, kemp-agency.com and kempddc.com.

Information Gathering

The level of information gathered by Kemp Insurance Agency varies depending upon your request.  The gathering of this information is designed with you in mind so that we can better service the products we offer you.  Here are some examples of the types of information the Kemp Insurance Agency website collects if you choose to provide it:

•  “Contact Us” and other Email Forms – Name and Email address
• Request for information forms – Name and mailing address and/or email address
• Auto Quoting Application – Name, email address, mailing address, phone number, household and driver information, date of birth, vehicle and coverage information, discount eligibility information, social security information, consumer reporting and Department of Motor Vehicle information.
• Home Quoting Application – Name, email address, mailing address, phone number, date of birth, property address and coverage information, discount eligibility information, social security information and consumer reporting information.
• Life Quoting Tool – Name, email address, phone number, resident state, date of birth, gender, tobacco use, health and other personal information for estimated underwriting classification, quoted coverage type, amount and premium.
• Claims Services Reporting – Name, address, date of birth, policy number, phone, information regarding the claim or accident, information regarding the occupants of the other vehicle(s) (if applicable), the names of witnesses and other contact information.
• Disability Claim or Long Term Quote – Name, address, date of birth, phone, employer, information regarding the claim.
• Online Customer Service – Name, address, phone number, policy number and nature of request.
• EBilling – Name, address, phone number, email address, social security number, banking information, date of birth, credit card information, if provided.

Using Information Gathered

The information Kemp Insurance Agency, Inc. collects is used to provide policy quotes when requested, administer insurance policies, to answer questions or concerns and to provide information which is requested in a timely manner.

By using our website, Kemp Insurance Agency is able to log general statistical information (from log files) such as: the domain name, IP address and browser type of our website visitors.  With the information gathered, we are better able to create a customized experience for your visit to our website.  The log file information does not contain personally identifiable information, such as name, address, phone, etc. and is used only in the aggregate.

Cookies

What is a cookie?  Cookies are sets of information that our web server assigns to you when you visit our website.  Cookies are used in a few areas of our site only for maintaining information between pages.  They are not used for storing or tracking personal information from our customers.  These cookies simply carry forward information that you submitted on one screen to the next screen, eliminating the need for a redundant entry.  These cookies do not gather any other personal information from you or your computer.  You do have a choice whether or not to accept the cookie, however, if you reject the cookie of if cookies are disabled on your web browser, some parts of the website will not be operable.

Non Kemp Insurance Agency, Inc. Websites

Kemp Insurance Agency, Inc. is not responsible for the privacy practices or the content of any other websites on the Internet that may be linked to the Kemp Insurance Agency website.  Please note that when you click on links to websites outside of kemp-agency.com, you are transferred to another website that may not be under Kemp Insurance Agency’s control.  We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Sharing Information Gathered

The Kemp Insurance Agency, Inc. website is designed to give our customers, prospective customers and visitors a confidential means of gathering information about our Company, services and products and for doing business with us over the Internet.  Our site will only collect information that you voluntarily provide in order for us to service your request.  If you have provided personal information on our website in order to obtain a policy quote, administer your insurance policies, or ask us a question, we may need to share that information with authorized third parties, if necessary to service your request.  We do not sell any customer information to mailing list companies or telemarketing companies.

Protecting Information Gathered and Security

Personal information you have provided is limited to employees and agents of Kemp Insurance Agency, Inc. who need to know that information in order to service your request.  Kemp Insurance Agency maintains physical, electronic and procedural safeguards that comply with applicable regulations to guard your personal information.  Kemp Insurance Agency retains the information collected for as long as required or permitted by law or regulation.

Notification of Change

This Internet Privacy Policy may be modified from time to time.  If we change our Internet Privacy Policy, we will post those changes on this website.  You may wish to visit this page periodically to review the most recent Internet Privacy Policy.

Last modified on:  September 17, 2009